WO2001073750A3 - Voice-interactive marketplace providing time and money saving benefits and real-time promotion publishing and feedback - Google Patents

Voice-interactive marketplace providing time and money saving benefits and real-time promotion publishing and feedback Download PDF

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Publication number
WO2001073750A3
WO2001073750A3 PCT/US2001/009705 US0109705W WO0173750A3 WO 2001073750 A3 WO2001073750 A3 WO 2001073750A3 US 0109705 W US0109705 W US 0109705W WO 0173750 A3 WO0173750 A3 WO 0173750A3
Authority
WO
WIPO (PCT)
Prior art keywords
information
speech
time
provides
promotion
Prior art date
Application number
PCT/US2001/009705
Other languages
French (fr)
Other versions
WO2001073750A2 (en
Inventor
Ahmet Alpdemir
Original Assignee
Dialsurf Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US09/534,700 external-priority patent/US6658389B1/en
Application filed by Dialsurf Inc filed Critical Dialsurf Inc
Priority to AU2001249478A priority Critical patent/AU2001249478A1/en
Priority to CA002404343A priority patent/CA2404343A1/en
Publication of WO2001073750A2 publication Critical patent/WO2001073750A2/en
Publication of WO2001073750A3 publication Critical patent/WO2001073750A3/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00—Speech recognition
    • G10L15/26—Speech to text systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4938—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals comprising a voice browser which renders and interprets, e.g. VoiceXML
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/40—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition

Abstract

The invention provides a system (102), method, and business model for an information system and server having business self-promotion, audio coupon, ratings, and other features. A business or organization in which consumers call into a service using an ordinary telephone, PC, PDA, or other information appliance, and make requests in plain speech for information for goods and/or services, and the service provides responses for the request in plain speech in real-time. Provides an operating model for a telephone-based audio-interfaced goods and services information and referral service having merchant self promotion features, including database provider storing merchant information; an interface for inputting merchant information in the database and for retrieving and editing the information; and an interface for inputting voice commands and data and for receiving merchant information and processed information from the database in response to the input. The invention provides: a speech-to-text conversion engine (146), a text-to-speech conversion engine (148) and a speech server (117).
PCT/US2001/009705 2000-03-24 2001-03-26 Voice-interactive marketplace providing time and money saving benefits and real-time promotion publishing and feedback WO2001073750A2 (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
AU2001249478A AU2001249478A1 (en) 2000-03-24 2001-03-26 Voice-interactive marketplace providing time and money saving benefits and real-time promotion publishing and feedback
CA002404343A CA2404343A1 (en) 2000-03-24 2001-03-26 Voice-interactive marketplace providing time and money saving benefits and real-time promotion publishing and feedback

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
US09/534,700 2000-03-24
US09/534,700 US6658389B1 (en) 2000-03-24 2000-03-24 System, method, and business model for speech-interactive information system having business self-promotion, audio coupon and rating features
US21907900P 2000-07-18 2000-07-18
US60/219,079 2000-07-18

Publications (2)

Publication Number Publication Date
WO2001073750A2 WO2001073750A2 (en) 2001-10-04
WO2001073750A3 true WO2001073750A3 (en) 2002-01-24

Family

ID=26913539

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2001/009705 WO2001073750A2 (en) 2000-03-24 2001-03-26 Voice-interactive marketplace providing time and money saving benefits and real-time promotion publishing and feedback

Country Status (3)

Country Link
AU (1) AU2001249478A1 (en)
CA (1) CA2404343A1 (en)
WO (1) WO2001073750A2 (en)

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US9436960B2 (en) 2008-02-11 2016-09-06 Accenture Global Services Limited Point of sale payment method
US9436967B2 (en) 2012-03-14 2016-09-06 Accenture Global Services Limited System for providing extensible location-based services

Families Citing this family (13)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE10151718A1 (en) * 2001-10-19 2003-04-30 Siemens Ag Domain name system for voice-based services
US20040203629A1 (en) * 2002-03-04 2004-10-14 Dezonno Anthony J. Intelligent interactive voice response unit
WO2004021688A1 (en) * 2002-08-30 2004-03-11 Telefonaktiebolaget L M Ericsson Intelligent peripheral for speech recognition in networks
US7058578B2 (en) * 2002-09-24 2006-06-06 Rockwell Electronic Commerce Technologies, L.L.C. Media translator for transaction processing system
WO2005086059A1 (en) 2004-02-27 2005-09-15 Accenture Global Services Gmbh System for individualized customer interaction
US20060015335A1 (en) * 2004-07-13 2006-01-19 Ravigopal Vennelakanti Framework to enable multimodal access to applications
US20080052397A1 (en) 2006-08-24 2008-02-28 Ramanathan Venkataraman Future locking of resources
US9035163B1 (en) * 2011-05-10 2015-05-19 Soundbound, Inc. System and method for targeting content based on identified audio and multimedia
US10007947B2 (en) 2015-04-16 2018-06-26 Accenture Global Services Limited Throttle-triggered suggestions
US9239987B1 (en) 2015-06-01 2016-01-19 Accenture Global Services Limited Trigger repeat order notifications
US10650437B2 (en) 2015-06-01 2020-05-12 Accenture Global Services Limited User interface generation for transacting goods
CN110992952A (en) * 2019-12-06 2020-04-10 安徽芯智科技有限公司 AI vehicle-mounted voice interaction system based on RTOS
CN113645124B (en) * 2021-08-09 2022-09-30 南京易米云通网络科技有限公司 System and method for pushing social platform information through intelligent voice interaction platform

Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5884266A (en) * 1997-04-02 1999-03-16 Motorola, Inc. Audio interface for document based information resource navigation and method therefor
US5903652A (en) * 1996-11-25 1999-05-11 Microsoft Corporation System and apparatus for monitoring secure information in a computer network
US5991739A (en) * 1997-11-24 1999-11-23 Food.Com Internet online order method and apparatus
US6055513A (en) * 1998-03-11 2000-04-25 Telebuyer, Llc Methods and apparatus for intelligent selection of goods and services in telephonic and electronic commerce
US6134548A (en) * 1998-11-19 2000-10-17 Ac Properties B.V. System, method and article of manufacture for advanced mobile bargain shopping

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5903652A (en) * 1996-11-25 1999-05-11 Microsoft Corporation System and apparatus for monitoring secure information in a computer network
US5884266A (en) * 1997-04-02 1999-03-16 Motorola, Inc. Audio interface for document based information resource navigation and method therefor
US5991739A (en) * 1997-11-24 1999-11-23 Food.Com Internet online order method and apparatus
US6055513A (en) * 1998-03-11 2000-04-25 Telebuyer, Llc Methods and apparatus for intelligent selection of goods and services in telephonic and electronic commerce
US6134548A (en) * 1998-11-19 2000-10-17 Ac Properties B.V. System, method and article of manufacture for advanced mobile bargain shopping

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US9436960B2 (en) 2008-02-11 2016-09-06 Accenture Global Services Limited Point of sale payment method
US9436967B2 (en) 2012-03-14 2016-09-06 Accenture Global Services Limited System for providing extensible location-based services

Also Published As

Publication number Publication date
AU2001249478A1 (en) 2001-10-08
WO2001073750A2 (en) 2001-10-04
CA2404343A1 (en) 2001-10-04

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